Refund policy
Returns Info
All sales at 21 Moda are final — we do not offer refunds or returns once an order has been placed and delivered. If something arrives wrong or damaged, here is how an exchange works:
1. Report within 48 hours
Email 21moda@att.net within 48 hours of delivery with your order number, a description of the issue, and photos if applicable.
2. Review & approval
Every exchange request is reviewed by 21 Moda management — approval is at our sole discretion.
3. Send it back
Approved exchanges must be unworn, unused, and have all original tags attached. Return shipping is at your expense.
No — all sales are final once an order has been placed and delivered.
21 Moda reserves the right to deny any exchange request that does not meet the requirements above. By placing an order, you acknowledge and agree to this policy.